JM24 CCTV ("we," "our," or "us") values your trust and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (https://www.jm24.in) or interact with us through other means. By using our services, you agree to the terms of this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please refrain from using our services.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

• Name
• Phone number
• Email address
• Physical address or location
• Type of property (e.g., home, office, factory)
• Any other information you voluntarily provide via forms, emails, or phone calls

1.2 Sensitive Personal Data or Information (SPDI)

In compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we may collect sensitive personal data such as:

• Financial information (if required for payment purposes)
• Passwords (if applicable)
• Other sensitive information explicitly shared by you

1.3 Non-Personal Information

We may collect non-personal information automatically when you visit our website, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Referring URLs
• Pages viewed and time spent on our website
• Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use the information collected for the following purposes:

1. To provide, operate, and improve our services.
2. To contact you regarding inquiries, service requests, or updates.
3. To customize and enhance your user experience.
4. To send promotional offers, newsletters, or marketing communications (you can opt out at any time).
5. To comply with legal obligations and enforce our terms and conditions.
6. To detect, prevent, and address technical issues, fraud, or unauthorized access.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services, such as:

• Payment processors
• Cloud storage providers
• Marketing platforms (e.g., email services)

These third parties are bound by confidentiality agreements and are authorized to use your information only for the purposes specified by us.

3.2 Legal Compliance

We may disclose your information if required to do so by law or in response to valid legal processes, such as court orders or government regulations.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, we securely delete or anonymize your data.

5. Security Measures

We implement reasonable security practices and procedures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Firewalls and secure servers
• Regular security audits and updates

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and improve functionality.

Types of Cookies We Use:

1. Essential Cookies: Necessary for the operation of our website.
2. Analytics Cookies: Help us understand how users interact with our website (e.g., Google Analytics).
3. Advertising Cookies: Used to deliver targeted advertisements based on your interests.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain functionalities of our website.

7. User Rights

As per Indian law, you have the following rights regarding your personal information:

1. Access and Correction: You can request access to your personal data and correct inaccuracies.
2. Data Deletion: You can request the deletion of your personal data, subject to legal obligations.
3. Opt-Out: You can opt out of receiving marketing communications by contacting us at hello@jm24.in.

To exercise these rights, please email us at hello@jm24.in with your specific request.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this page. In case of significant changes, we may notify you via email or post a notice on our website.

11. Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Rewari, Haryana.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us at:

Phone: +91 9466991510
Email: hello@jm24.in
Address: Shop No.- 278, Sector 5 Market, Opposite BMG Mall, Rewari, Haryana 123401